2175 N. Glenville Drive Richardson, TX. 75082
2175 N. Glenville Drive Richardson, TX. 75082
THEbenefitsHUB allows for quick and efficient enrollment for employees, giving them the ability to enroll from anywhere and to access their benefits year-round.
It’s intuitive. These systems have features designed to help employees understand their benefit options and guide them through the benefit election process. Every employee will have a unique enrollment experience that’s built around their eligibility.
It’s easy to use. The system is easy to understand, comprised of a linear enrollment walkthrough for employees. Benefits are stated clearly, electing is as simple as picking from a drop-down menu and moving to the next product takes just a click!
It’s efficient.Enrollment has become quick and convenient with THEbenefits Users can quickly enroll, change or waive their coverage with the click of a mouse.
Administrators can manage all aspects of their employee benefit programs with THEbenefits And, the system goes beyond management – it’s designed to reduce administrative burdens by eliminating the need to verify and validate enrollment information, calculate premiums and figure payroll deductions.
There’s payroll integration. THEbenefitsHUB will integrate with most payroll, human resources and insurance carrier systems. Files are sent electronically and securely, eliminating the need to use multiple platforms for employee management.
There are plan administrator tools. Stacked with a wide range of reporting functions, administrators can pull data with the click of a button. These reports eliminate the time-consuming process of carrier billing reconciliation or compiling a census. Reports can be downloaded and saved to a computer hard drive in a multitude of formats, such as PDF, CSV, HTML or Excel.
There are documented transactions. Every transaction within the system is recorded and time stamped, allowing the plan administrator to easily view a history of transactions made in the system. Should coverage be terminated, administrators will be able to see who terminated the coverage and when the termination was done.
Payroll integration, reporting tools and documented transactions aren’t the only conveniences of the system. Administrators will also have access to:
At Higginbotham Public Sector, we want to promote benefit education. We’re committed to helping you and your clients understand the difference between benefits and how to determine which products will work the best in their benefit offering. Our goal is to ultimately empower your clients and their employees to make informed benefit decisions to best suit their needs.
Why is education so important? Now more than ever, employees value their benefits. It’s proven that an employee’s understanding of their benefits package contributes to job satisfaction, longevity and loyalty.
We promote educational marketing campaigns. Through visually appealing emails and communications, our team is prepared to offer details on a variety of products to your clients and their employees. These communications can be sent directly by our team or forwarded to the administrator for employee distribution.
We issue brochures and highlight sheets. Product brochures and highlight sheets will break down your client’s specific plans. They are typically provided during enrollment, so employees can make informed decisions based on the product’s entire plan design. Electronic brochures and highlight sheets are also available to employees during their THEbenefitsHUB walkthrough.
And then there’s our educational product videos. Comprised of its own product entirely, our educational videos typically accompany our other products such as the benefits website and THEbenefitsHUB. However, we do have the ability to provide them separately.
THEbenefitsHUB possesses the ability to transmit data electronically between your clients, the carrier and the benefits technology team. You can rest assured that transmission meets HIPAA and security standards. THEbenefitsHUB utilizes EDI, or electronic data interchange, to seamlessly and securely transmit important data quickly and efficiently.
What’s EDI? Simply put, EDI is a method for transferring data without human intervention. It enables a computer system from one company to “talk” to the computer system from another company, thus allowing the two to digitally exchange data seamlessly and securely.
Are there different types of EDI? While there are many different types of files that can constitute as EDI and the file formats may differ from carrier to carrier, Higginbotham Public Sector simply separates them into just two categories: Standard and Custom EDI files.
Standard EDI file:Through many years of service, Higginbotham Public Sector’s benefit technology team has created a multitude of EDI templates that have been thoroughly tested with a variety of insurance carriers. These files are our standard EDI files, and they’re the files that are typically included in THEbenefitsHUB package.
Customized EDI file: However, if a client or carrier wants anything different than what is standardly available, these files are looked at as custom. Custom EDI files can slow the implementation process of the system as they are custom built and will need to be thoroughly tested. As a result, if requested, additional charges for a custom EDI file may apply.
THEbenefitsHUB offers…
Maintaining security when communicating sensitive information or transmitting data is of the utmost importance to us, and we strive to maintain compliance and security in all our endeavors. Not only do we place this expectation on ourselves, but we also look for hardware, software architecture and applications that exceed the rigorous standards imposed by HIPAA regulations. Our goal is to always meet and exceed your clients’and your expectations.
How do we maintain security? Whether we are sending or receiving data, we always make sure that sensitive information is encrypted and sent securely. With THEbenefitsHUB, we can also provide you with a platform to do the same.
We take your data seriously. Higginbotham Public Sector takes maintaining your clients’ data and personal health information (PHI) seriously, always going that extra mile to help ensure constant security. THEbenefitsHUB is kept current with the changing needs of the employee benefits industry. You can rest assured that system redundancy, network reliability and disaster recovery plans are all key components in maintaining security and reliability within the system.
We provide a way for you to send and receive secure data.As an additional optional feature to THEbenefitsHUB, Higginbotham Public Sector’s benefit technology team can activate the secure FTP feature. Through single sign-on access, both you and your clients can communicate securely through FTP. Data can be sent to carrier partners or our benefits technology team while still being kept safe.
We’re SOC 1 Type 2 Certified. To become certified, a company must meet regulations set by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA). These standards dictate that a company that is providing a product or service that may be relevant to internal control over financial reporting to another company must meet and exceed this designated checklist.
Higginbotham is committed to the principles of service, integrity and professionalism. Our team stands strong by adhering to our foundation of values; we are people-focused and motivated by a genuine care for our employees, clients, carrier partners and community.